Trial inquiries get a drafted reply
before the next studio gets back to them.
The trial request for your gym, studio, or salon that lands after close books wherever it hears back first. 16Fold drafts the reply, the no-show rebooking, and the win-back. You approve every one before it sends.
From $799/mo — a fraction of one hire.
Trial request: 9:14 PM, Ironwood Strength intro week
“Hey Priya, Thursday's 6 PM intro class has two spots left. Want me to grab you one before it's gone? First class is free, just bring water and closed-toe shoes…”
Sample draft · 9:16 PM · your voice, not a script · waiting on your yes
demo draft · fictional business
Minutes
from trial inquiry to drafted reply
Every no-show
gets a same-day rebooking draft
Your voice
every draft written from your house rules, not a script
01
Trial & booking inquiries
Website and DM inquiries get a drafted reply within minutes, including evenings and weekends, when people actually shop for a gym, studio, or salon.
02
No-shows & late cancels
A missed class or a late-cancelled appointment gets a same-day rebooking draft, logged against the calendar.
03
Win-backs & lapsing clients
The member who's gone quiet or the client who stopped booking gets a win-back drafted before the cancellation report catches it.
The busywork we draft off your plate.
The repetitive work a system can do — drafted and waiting for your yes, so your hours go to the customer instead.
- Membership renewal nudgesThe member up for renewal gets a warm check-in drafted a week ahead, waiting on your approval before the date quietly slips by.
- Google review replies draftedEvery new Google review, the five-star and the salty two-star, gets a response written in your studio's voice for you to approve.
- Review requests after a winThe client who just hit their fiftieth class gets a review ask drafted, timed to the moment they're happiest to leave one.
- Weekly social content, draftedNew instructor, a schedule change, a challenge month: a week of platform-native posts written for you to skim and post, never a blank calendar.
- New-member welcome sequenceSet the tone once and every sign-up gets a drafted welcome-and-onboarding email series, held for your read before it goes out.
- Ad spend traced to real costEvery lead from a boosted post or class-pass ad tracked to what it actually cost, so you know which spend filled the room.
- Competitor pricing watchedThe studio that opened two blocks over: their intro offer and class prices watched and briefed, so you're never the last to hear.
- Expiring credits surfacedUnused class packs, lapsing credits, and membership anniversaries pulled into one review queue before they go to waste.
The alternative
Evening front-desk coverage
Another hire's hours, every evening the doors are open
16Fold platform
From $799/mo
16Fold starts at $799/mo — a fraction of one hire. Mindbody, Vagaro, Glofox, Zen Planner, or WellnessLiving stays your system of record; 16Fold drafts the communication around it, it doesn't replace it.
The questions fitness, salons & local owners ask first
Does it answer the phone or text back automatically?
No. That's the one thing it doesn't do. 16Fold doesn't take calls and doesn't send anything live. It drafts the reply, the rebooking note, the win-back, and holds every one for you or your desk to approve before a member or client sees it.
Will it sound like corporate spam?
It drafts in your studio's own voice, from house rules you set, not a script. Nothing ships without a human reading it first: a draft that doesn't sound like you doesn't go out.
Does this replace Mindbody, Vagaro, Glofox, or Zen Planner?
No. Your booking system stays the system of record: schedules, payments, memberships, holds. 16Fold drafts the communication around it; it doesn't write into your booking software on its own.
Leave the floor without your phone becoming the front desk.
Coach the 6 AM class, then clear the inquiries and no-show rebookings that landed since close, from the parking lot, before you're even inside. 30 minutes, live, your booking calendar, your first week.
See it on your business.
30 minutes, live, no slides. Bring a real operation — leave knowing where the operating layer starts for you.