Hail hits. Leads flood in.
Every lead gets a drafted reply.
When a hailstorm fills your lead queue, 16Fold drafts the first reply for every lead while your crews run, drafts the next chase for every open estimate until there's a yes, a no, or a reason, and drafts the claim and supplement follow-up so line items don't get missed — all waiting on your yes.
From $799/mo — a fraction of one hire, against the office manager you keep meaning to bring on.
Web lead — 6:14 PM, hail damage inquiry, Westfield Dr
"Hi Tom — thanks for reaching out about the hail damage on Westfield. We've had a few calls from your street this week; I can get someone out for a free inspection Thursday morning. A couple quick questions so we show up with the right ladder and materials..."
Drafted 6:17 PM · logged to the job in AccuLynx · waiting on your yes
demo draft · fictional business
Minutes
from storm lead to drafted reply
Every estimate
chased until there's a yes, a no, or a reason
100%
of homeowner and adjuster sends approved by you
01
Storm surge
A first-reply draft for every lead the moment it lands — batch-approve from your phone between roofs.
02
Estimate chase
Open bids get their next touch drafted until there's a yes, a no, or a reason.
03
Supplement follow-up
Claim and supplement communication drafted and logged to the job file — never coverage advice, always your call.
The busywork we draft off your plate.
The repetitive work a system can do — drafted and waiting for your yes, so your hours go to the customer instead.
- Google review ask after each jobRoof's buttoned up and the review request is drafted in the homeowner's name, waiting on your yes. That's the reputation that wins the next street.
- Google review replies draftedA new Google review posts, a response is ready the same day: the warm thank-you, plus a level-headed reply to the one-star.
- Aged estimates worked backLast hail season's unsold bids get a win-back draft before a door-knocker beats you to the reroof.
- Job-site content on a calendarBefore-and-after posts and storm-prep tips drafted from real jobs, queued for your review instead of left to a slow week.
- Every lead's source and cost tracedSee which storm-season ad actually booked roofs, not just clicks, so the budget follows the jobs that closed.
- Your pricing and rules, rememberedWarranty language, crew territories, shingle-line pricing: saved once, applied to every draft, so nothing goes out off-book.
- Approve from the ladderClear a stack of drafts from your phone between houses. Nothing reaches a homeowner until you tap yes.
The alternative
An office manager
the hire you keep postponing
16Fold platform
From $799/mo
16Fold starts at $799/mo — AccuLynx, JobNimbus, or RoofLink stays your system of record.
The questions roofing & exteriors owners ask first
Does 16Fold answer the phone?
No — and it won't. 16Fold's AI drafts the reply the moment a lead lands online, by text, or in your CRM; when the phone actually rings, a human picks it up. Every draft waits in a queue for your yes before a homeowner ever sees it.
Does this replace AccuLynx or JobNimbus?
No. AccuLynx, JobNimbus, or RoofLink stays the system of record, whichever runs your jobs. 16Fold works the communication layer around it, and every draft logs back to the job file instead of living in a separate inbox.
What about claim and supplement wording?
Anything touching a claim, supplement, or adjuster holds for your review. 16Fold drafts the follow-up and documentation notes tied to the job file: communication only, never coverage or claim advice. You approve every line before it goes out.
Your office is wherever the ladder is.
Walk a storm-damaged block all morning, then approve a stack of drafted replies and estimate follow-ups from your phone in five minutes between houses — the pipeline keeps moving whether you're back at a desk or not.
See it on your business.
30 minutes, live, no slides. Bring a real operation — leave knowing where the operating layer starts for you.