The intake form that sat unanswered
just became someone else's client.
16Fold drafts the reply the moment a web or portal inquiry comes in. After the consult, it chases the signed engagement letter. Court dates and filing deadlines get pulled from your case file into a queue you check. You review every draft before it reaches a client or a referral partner. 16Fold does not answer your phone; if a call comes in, it's still ringing your desk.
From $799/mo — a fraction of one hire.
Website inquiry — 9:12 PM, personal injury consult
"Mr. Whitfield — thank you for reaching out about your accident on the 14th. We'd like to hear the full story and walk through next steps; here are two consult times this week…"
Drafted 9:15 PM · communication only, no advice · held for attorney review
demo draft · fictional business
Minutes
from inquiry to drafted reply
Deadlines
surfaced from your case file into a review queue
Every draft
reviewed by the attorney before send
01
Intake
Every web or portal inquiry gets a reply drafted and the consult qualified while you're in court or with a client.
02
Engagement chase
After the consult, the signed-retainer follow-up is drafted and waiting — it doesn't stall in an unopened inbox.
03
Deadline surfacing
Court dates and filing windows are pulled from your case management system into a queue you review — a second set of eyes on the docket, not a replacement for it.
The busywork we draft off your plate.
The repetitive work a system can do — drafted and waiting for your yes, so your hours go to the customer instead.
- Consult no-shows chasedThe prospect who booked a consult and never showed gets a same-day follow-up drafted, not quietly written off.
- Google review requests, timedWhen a matter closes clean, the ask for a Google review is drafted and queued so your profile keeps pace with the work you actually do.
- Review responses draftedEvery new Google Business Profile review gets a measured reply drafted for your sign-off, instead of sitting there unanswered for a week.
- Newsletter and social on a calendarThe practice-area posts and the client newsletter you never get to, drafted weekly in your voice. It's what the agency runs its own client work on every day.
- Practice-area pages and ad copyCopy for a new practice area or a paid campaign, drafted in your firm's voice and held for your review before a dollar runs.
- Competitor and fee-market briefsWhat the firm across town charges and how they advertise, distilled into one brief instead of an afternoon lost to research.
- A brain that remembers your rulesYour intake criteria, fee ranges, and how you like clients handled saved once, then applied to every draft after.
The alternative
Hiring an intake coordinator or paralegal
Another salary, benefits, and onboarding
16Fold platform
From $799/mo
16Fold is a fraction of one hire, starting at $799/mo. Clio, MyCase, PracticePanther, and Filevine remain your system of record; 16Fold drafts around them, not instead of them.
The questions law & professional services owners ask first
Does 16Fold answer my phone?
No. It doesn't pick up calls, live or automated — that isn't what it does. It drafts the reply to a web or portal inquiry, the consult confirmation, and the follow-up, so the client hears from you fast and in your voice, after you've reviewed it. If a call comes in, it's still ringing your desk.
What about privilege and unauthorized practice of law?
Drafts stay in scheduling and communication — no legal advice, no case evaluation, no outcome promises. Your case data stays in the system you already use for it; 16Fold reads what it needs to draft, and nothing sends or publishes without your review, bar rules included.
Does this replace Clio or my case management system?
No. Clio, MyCase, PracticePanther, Smokeball, Filevine — whatever you run stays the system of record and the docket of truth. 16Fold drafts the communication and surfaces deadlines from it; it doesn't calendar, file, or bill in your place.
Court doesn't have to mean the inbox waits.
30 minutes, live, no slides. See the reply drafted while you're in a deposition, the engagement chase queued for your phone between hearings, and a week of intake handled before you're back at the desk.
See it on your business.
30 minutes, live, no slides. Bring a real operation — leave knowing where the operating layer starts for you.